PRIVACY POLICY

3. PRIVACY POLICY

Last Updated: May 2026

Jelly Bangles ("we", "us", "our") is committed to protecting your personal information and your right to privacy.

1. INFORMATION WE COLLECT

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • City, state, pin code

Payment Information:

  • We do NOT store any card details
  • Payments processed securely through RBI-authorised payment gateway
  • We only receive order confirmation

Device & Usage Information:

  • Browser type
  • IP address
  • Pages visited
  • Time spent on website

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfil your orders
  • Send order confirmation and tracking details
  • Respond to customer queries
  • Improve our website and services
  • Send promotional offers (only with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. INFORMATION SHARING

We do NOT sell your personal information to any third party.

We may share your information with:

  • Courier/logistics partners (for order delivery only)
  • Payment gateway partners (for processing payments only)
  • Government or law enforcement if required by law

4. DATA SECURITY

  • All payments encrypted via SSL
  • Card data never stored on our servers
  • Payment processed by RBI-authorised gateway
  • Limited access to personal data
  • Regular security reviews

5. COOKIES

Our website uses cookies to:

  • Remember your cart items
  • Improve browsing experience
  • Analyse website traffic (anonymous data only)

You can disable cookies in your browser settings.

6. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Opt out of marketing emails
  • Raise a complaint about data handling

To exercise any rights: Email: ayanalikhan3705@gmail.com / hk62014@gmail.com

7. MARKETING COMMUNICATIONS

If you opt in, we may contact you via WhatsApp, Email, or SMS. You can unsubscribe at any time by replying STOP or emailing us.

8. DATA RETENTION

  • Active customers: as long as account is active
  • Order history: 3 years for legal/tax compliance
  • After deletion request: removed within 30 days

9. CONTACT US

Data Controller: Ayan Khan Business: zahvana Email: ayanalikhan3705@gmail.com Email 2: hk62014@gmail.com Phone: +91 8890456326 Phone 2: +91 8171903997 Address: Station Road, Jaipur, Rajasthan 302006, India