Term & Conditions
4. TERMS & CONDITIONS
Last Updated: May 2026
Please read these terms carefully before using our website or placing an order.
1. ACCEPTANCE OF TERMS
By accessing or using www.zahvana.com, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree, please do not use this website.
2. ABOUT US
Business Name: zahvana Owner: Ayan Khan Business Type: Sole Proprietorship Address: Station Road, Jaipur, Rajasthan 302006, India Email: ayanalikhan3705@gmail.com / hk62014@gmail.com Phone: +91 8890456326 / +91 8171903997 Website: www.zahvana.com
3. PRODUCTS
- All products are handcrafted in Jaipur, Rajasthan
- Product colors may slightly vary from screen display due to photography lighting
- All bangles are handmade — minor variations are natural and not defects
- Product availability is subject to stock
4. PRICING
- All prices are in Indian Rupees (₹)
- Prices are inclusive of all taxes
- Prices may change without notice
- Price at time of order placement is the final price
5. ORDERING
- You must be 18 years or above to place an order
- By placing an order you confirm all information provided is accurate
- We reserve the right to cancel any order at our discretion
- Order confirmation will be sent via email/WhatsApp
6. PAYMENTS
- We accept UPI, Credit Card, Debit Card, Net Banking
- All payments processed through secure, RBI-authorised payment gateways
- We do NOT offer Cash on Delivery
- Payment must be completed at time of order placement
- We do NOT store any payment instrument details
7. SHIPPING & DELIVERY
- Free shipping on all orders across India
- Orders dispatched within 24-48 hours
- Delivery in 3-7 business days
- Tracking details shared after dispatch
- We are not responsible for delays caused by courier partners or natural events
8. RETURNS & REFUNDS
- 7-day exchange policy for damaged or wrong products
- Unboxing video mandatory for all claims
- No returns for change of mind
- Full details: www.zahvana.com/policies/refund-policy
9. INTELLECTUAL PROPERTY
All content on this website including images, text, logos, and design is owned by Jelly Bangles. You may not reproduce or distribute any content without written permission.
10. PROHIBITED CONDUCT
You agree NOT to:
- Use this website for any unlawful purpose
- Submit false or misleading information
- Attempt to hack or disrupt the website
- Infringe on intellectual property rights
11. LIMITATION OF LIABILITY
Jelly Bangles is not liable for indirect or consequential losses. Our maximum liability shall not exceed the value of your order.
12. GOVERNING LAW
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.
13. CONTACT US
Email: ayanalikhan3705@gmail.com Email 2: hk62014@gmail.com WhatsApp: +91 8890456326 WhatsApp 2: +91 8171903997 Address: Station Road, Jaipur, Rajasthan 302006, India Hours: Mon-Sat, 10am-6pm IST